What We Offer

The Process​ ​ ​ |​ ​ ​ Business Rates Audit​ ​ ​ |​ ​ ​ Empty Rates Mitigation​ ​ ​ |​ ​ Property Usage Review

Business rates can often be one of your largest liabilities.

​ You may not always be aware of available savings and reliefs you are entitled to, so we can help to ensure the amount you pay is 100% correct.

The Process


We understand how important it is to save you time and money, which is why we have a simple three step desktop process which involves minimal impact on your business operations and staff. We will keep you updated as the process progresses.


Our team of UK business rates forensic auditors is made up of Institute of Revenues, Rating and Valuation (IRRV) qualified, former local authority tax collectors and specialist data analysts who deal directly with local billing authorities to ensure your business rates are correct.

£420 million saved

for Business Rates Audit clients

£125 million saved

for Empty Rates Mitigation clients

£85 million saved

for Property Usage Review clients

We cover all billing authorites England, Scotland & Wales

Business Rates Audit


Ensure your business rates liabilities have been correctly calculated, now and in the past.

Our business rates specialists can establish if your current and historic business rates bill calculations are correct and challenge them when they’re not, ensuring you benefit from all of the rebates, reliefs and exemptions you are entitled to.



We will establish if the principles behind the calculation from your local billing authority are correct and where inaccuracies are identified we will challenge these on your behalf.


Rate reliefs and exemptions

We identify and pursue any missing rate reliefs or exemptions that are not currently reflected in your bill.


Discretionary reliefs

Using our knowledge of local billing authorities practices and procedures, and monitoring legislation, we seek to identify and secure all of the applicable reliefs on your portfolio.

Empty Rates Mitigation


Our in-house empty rates mitigation team is the largest in the UK commercial real estate advisory sector and includes former local authority revenue collection officers.


We can help when:


You have a property that’s been vacant for three months or more.


You’re paying full business rates on your vacant property.




You’ve paid a significant empty rates bill in the past.

Property Usage Review


Analyse the way your operations affect your property usage to help minimise your business rates bills.

Our business rates specialists can identify potential savings within your portfolio and also advise on the various discretionary and other allowances that may be appropriate.


Review and recommendations

We will undertake a comprehensive review of the way you are using your property and make bespoke recommendations on how the use of your property can be reflected in the business rates you pay.


Project management

We will liaise directly with your local billing authority to ensure any reliefs secured are accurately reflected in your business rates bill. Thereafter, we can continue to monitor your property usage ensuring you don’t miss out on any future saving opportunities.


This service can be particularly helpful when moving in and out of properties, or where internal changes or reconfigurations have been made.